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Dec 30, 2024
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HOSP 2620 - Training and Development for the Hospitality Industry
(3L)(3CR) Training is the key to keeping pace with the hospitality industry’s changing demands for a qualified workforce. Learn how to develop, conduct, and evaluate one-on-one and group training that will reduce turnover, improve job performance, and help any organization attain its goals. Students will discover why training is an important investment for their property, how to train various levels of employees and how to implement effective instructional design techniques and processes.
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